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ResoniteMerch Help Center

  • Who is the fulfillment business for Resonite?
    The fulfillment business for Resonite is handled by a trusted third-party logistics provider that ensures efficient and timely delivery of orders.
  • What are the accepted payment methods on Resonite?
    Resonite accepts various payment methods including credit cards and Google Pay for a seamless checkout experience.
  • What is Resonite's return policy?
    Resonite offers a hassle-free return policy allowing customers to return items within a specified period for a refund or exchange. Please refer to our Returns and Exchanges page for detailed information.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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